Let me tell you about one of our new customers, Tammy from Alexandria, LA. She found us on the internet while searching for a new internet provider. Tammy had a not-so-great experience with satellite internet in the past, so she was not interested in going down that road again. She used to have services with Century Link, but it was a struggle for her. She had subscriptions to Netflix, Hulu, and Amazon, but her internet speeds were too slow for streaming.
Tammy is an elderly person who spends most of her time at home and isn't very tech-savvy. For her, TV is a big part of her day. When she reached out to us, one of our associates had a chat with her. They took the time to understand her needs, explained how our services work, and guided her through the ordering process. We promptly mailed her the equipment she needed.
When Tammy received the equipment, all she had to do was plug it in and connect her phone and TV to Wi-Fi while we were on the call with her, assisting every step of the way. Once everything was set up, she checked Netflix, Hulu, and Amazon, and guess what? They all worked perfectly, no buffering issues at all.
A week later, we called Tammy to check on her, and she shared that everything was working even better than she expected. She hadn't been this happy with her internet since she had Century Link or other satellite internet providers in the past.
Ans. Absolutely, you can access internet services in rural areas, no matter how remote your location is. In fact, we specialize in providing service in rural areas. We only consider offering service within city limits if there's no existing access to fiber internet. To find out if your address is eligible for our services, simply check it on our website.
Q2. Is Speednet Broadband a wireless service?
Ans. Yes, Speednet Broadband primarily operates as a wireless service for indoor use. However, if you happen to be in a very rural or remote area or have a metal roof or house structure, you might require an outdoor setup. This setup involves running a cable from the antenna to the router inside your house.
Q3. Can I take this device with me when I go on vacation with my trailer?
Ans. Yes, you can certainly take the device with you on your vacation. As long as you are within the range of our local tower at your travel destination, you'll be able to enjoy our services on the go.
Q4. How do you determine service availability at my address?
Ans. We're meticulous about where we advertise our services on Highspeedinternet.com. We never promote our services in areas where we don't have coverage, as it would be a waste of our marketing resources and could harm our company's reputation. We conduct thorough research and surveys to ensure that our services are indeed available before advertising on any platform.