We recently received a story from a customer in Nacogdoches, TX, who experienced significant improvements with our services. He lived there for about a year, he had tried various internet service providers in the area. He shared that his previous internet service was so unreliable that it adversely affected his important work meetings.
Frustratingly, his former provider frequently prompted him to upgrade his plan, yet the service remained unsatisfactory. Working from home, the poor internet connection even led him to change jobs multiple times. Despite these challenges, he felt stuck with his old provider due to a lack of alternatives. That is, until he discovered Speed Net Broadband.
Intrigued by our positive reviews, which stood out in comparison to his previous experiences, he decided to contact us. He detailed the numerous issues he faced with his former provider, seeking a solution. Our team, committed to delivering a superior experience, provided him with a tailored resolution, addressing all his concerns and ensuring a seamless and reliable internet connection for his work-from-home needs.
Our solution was straightforward: we decided to personally visit the customer's location to ensure he received the high-speed and reliable internet connection he needed. We arranged for a technician to visit his home and address all his connectivity issues. Our focus was oncustomer satisfaction, and we're happy to say that we successfully resolved his problems. The customer was very pleased with the outcome, which met all his expectations.
Frequently Asked Question (FAQs)
Q1. What is the method for delivering your Internet Service?
Answer: We provide internet service by transmitting it from a local tower situated in your area. This tower sends the internet signal directly to your location.
Q2. Is it possible to receive internet service in rural areas?
Answer: Absolutely, our internet service is definitely available in rural areas, no matter how remote or far from the city you might be. Our primary focus is on providing service to rural regions. We only extend our services to urban areas if they lack access to fiber internet. To find out if your address is eligible for our service, simply check it on our website. It will instantly inform you if the location is within our serviceable area.
Q3. What type of service is Speed Net Broadband?
Answer: Speed Net Broadband primarily offers wireless internet service suitable for indoor use. However, if you're located in an extremely rural or remote area, or if your home has a metal roof or structure, you might need an outdoor installation. This setup involves running a cable from an external antenna to your indoor router.
Q4. What is the typical timeframe for setting up new internet service?
Answer: Setting up the service yourself can be quite fast, but if you opt for a professional installation, the time required can vary. It might take anywhere from a few hours to a few days, depending on the technician's schedule and availability.