Here we have another helpful story from our customer, who lives in New Orleans, LA He has been living in that location for almost a year and he has tried every service provider of his location. What he mentioned to us is that the internet speeds provided by his previous internet service were so bad that it completely screwed up his important meetings.
He also mentioned that the internet provider always gave him an alert message for upgradation of his plan. He works from home, and he did change many jobs due to his non-working internet service but still, he was using their service because of no option but once he came to know about the Speed Net Broadband.
He thought of giving a shot to Speed Net Broadband.Their reviews were very good as compared to his previous provider. He did talk to us and explained all the problems he faced while working with the previous provider. So, for better resolution, our team provided him with a good resolution.
The Resolution was to go to the customer's location and to provide him with good speeds and connectivity which will resolve all the issues of our customer so accordingly we scheduled a technician to go to his location and complete his job with customer satisfaction and yes! we did resolve his problem and gave him a satisfactory resolution which he was expecting from us.
Frequently Asked Question (FAQs)
Q1. How do we provide Internet Service?
Ans. Our service is delivered to you through a local tower in your area.
Q2. Can I get the internet in a rural areas?
Ans. Yes, you can certainly get internet in rural areas regardless of how isolated you are or how far you are from the city. We only provide service in rural areas. The only time we will provide service within city limits is if that area doesn't already have access to fiber internet. If you check your address on our website, you will know in seconds if the address is serviceable or not.
Q3. Is Speed Net Broadband Wireless?
Ans. Yes, it is a wireless service for indoor type. But, if you are in a very rural or remote area or have a metal roof or metal house structure, you might have to get an outdoor setup done. Which will need a cable from the antenna to the router inside your house.
Q4. How long does it usually take to set up a new internet service?
Ans. While self-setup can be quick, professional installations might take a few hours to a few days, depending on availability.