As a long-time customer of Verizon, I experienced nothing but disappointment over two years. Slow speeds, frequent outages, and unsatisfactory customer service were the norms. Despite numerous calls to address these issues, the service never improved.
Q1: How is Internet Service provided by your company?
Answer: Our internet service is delivered through a local tower in your area. This method ensures a robust and reliable connection, tapping into the latest technology to provide consistent internet access.
Q2: Is it possible to get internet service in rural areas?
Answer: Absolutely, our services are specifically tailored for rural areas, regardless of how isolated or far from the city you are. We focus primarily on rural locations and only extend our services to city limits if fiber internet is not available there. To find out if your address is serviceable, simply check on our website; you'll get an instant confirmation.
Q3: Is Speed Net Broadband a Wireless service?
Answer: Yes, Speed Net Broadband primarily offers wireless internet service. For indoor setups, our service is straightforward and wireless. However, in very rural or remote areas, or in homes with metal roofs or structures, an outdoor setup may be required. This involves installing an antenna outside and connecting it to your indoor router via a cable.
Q4: What is the typical setup time for a new internet service?
Answer: The time frame for setting up a new internet service varies. While self-setup is usually quick and can be done in a short time, professional installations may take a few hours to a few days, depending on technician availability and the specifics of your location.