I initially went for Speed Net's interior box, but honestly, it wasn't up to par. For over a week, I struggled with a shaky connection and less-than-impressive speeds. Finally, I decided to call them up for a return. To my surprise, they suggested trying their exterior device instead. I figured, why not give it a shot? And I'm glad I did! This new device really works well– the internet's way faster now, almost five times better than before. For anyone looking for a solid internet provider in in Covington, LA, I'd say this is a great choice.
Q1: What should I do if I'm not satisfied with the interior box ?
A: If you're experiencing issues with the interior box, like shaky connections or slow speeds, we recommend contacting our customer service. We may offer an alternative solution, such as our exterior device, which has shown significant improvements in performance for many customers.
Q2: Can switching from an interior to an exterior device improve my internet speed?
A: Yes, switching to an exterior device can potentially improve your internet speed significantly. Our exterior devices are designed to capture signals more effectively, especially in areas like Covington, LA, where indoor reception might be challenging.
Q3: Is the installation process for the exterior device complicated?
A: No, the installation process for our exterior device is straightforward. We provide clear instructions and customer support to guide you through the process, ensuring a hassle-free setup.