It sounds like you experienced significant issues with your previous internet provider, Verizon, including slow speeds and unreliable connectivity, which is particularly problematic given your reliance on a stable internet connection for work-from-home needs. Despite attempting to address these issues with Verizon and updating your payment information, their service cancellation due to an alleged non-payment seems to have been the last straw.
In response to these challenges, you sought out alternative internet providers in your area, leading you to discover Speed Net Broadband. Your experience with Speed Net Broadband has been positive so far, with faster and more reliable internet service compared to your last five months with Verizon. This improvement in service quality appears to be a much-needed upgrade for your work requirements.
Frequently Asked Questions (FAQs)
Q1: How can I confirm if your services are available at my address?
A1: Our marketing strategy focuses exclusively on regions where we have coverage, as advertising elsewhere would be inefficient and detrimental to our company's reputation. We thoroughly research and survey areas before promoting our services to ensure availability.
Q2: What benefits would I gain from switching from 4G to 5G services?
A2: 5G technology significantly outperforms 4G in speed, latency, and network density. It offers speeds up to 5-10 times faster than 4G, lower latency for smoother gaming and streaming experiences, and increased network capacity to reduce congestion.
Q3: Could you explain the main differences between your 4G and 5G services?
A3: The key distinctions between 4G and 5G include faster speeds, reduced latency, and greater network density with 5G. This next-generation technology is designed to surpass the capabilities of 4G in multiple aspects, enhancing overall network performance.
Q4: Are your service plans truly offered on a month-to-month basis?
A4: Yes, we provide month-to-month plans without long-term commitments. You can cancel anytime with a 30-day notice and by returning our device to our corporate office.