I switched to Speed Net internet provider service in Rockport, TX from Verizon in June. Verizon is overpriced. I had such a bad experience with them. The reps were rude - I had an autopay set up yet my phone got disconnected. It took me an hour just to get through to a representative then she charged me an extra 10 dollars for the reconnection of the service even though I have autopay. I even returned the new line I had gotten. I was absolutely done giving them my money.
Speed Net's internet provider service in Rockport, TX was actually suggested to me by my friend. He was adamant that I got it. It was actually his surety that led me here. I am on their unlimited home internet plan from the last two months. Getting the service was so easy, and getting the support too. I am also getting pretty fast internet speeds. My exp is so much better in these last 2 months than it has been in the 2 years of being a Verizon customer.
Very often it happens that we dont trust the small internet provider services and rather go for big giants like Verizon. But that is actually where the quality is. They deliver what they promise.