Frequently Asked Questions

Our service is delivered to you through a local tower in your area.

Yes, you can certainly get internet in rural areas regardless of how isolated you are or how far you are from the city. We only provide service in rural areas. The only time we will provide service with in city limits is if that area doesn"t already have access to fiber internet . If you check your address on our website you will know in seconds if the address is serviceable or not.

No, we don't send any of the above. We do provide you with the modem/router to use internet services. Our routers are WIFi 6 capable that can cover a area of up to 2500 sqft. With a device that kind you should not need to buy any additional hardware.

Yes, it is a wireless service for indoor type. But, if you are in a very rural or remote area or have a metal roof or metal house structure, you might have to get an outdoor setup done. Which will need a cable from the antenna to the router inside your house.

We don't advertise in areas we have no coverage on Highspeedinternet.com (https://www.highspeedinternet.com/)that would be a waste of our marketing money and that would hurt our company. Everything is well-researched and surveyed before we advertise on any platform.

Yes, we also offer our service on a month-to-month program where you don’t have a minimum term commitment. If you ever decide to cancel your services we only require you to provide us a 30-day notice and send us our device back to our corporate office.

Yes, it can be carried with you. As long as you are in range of our local tower at you travelling location, you will be able to enjoy our services.

4G and 5G network architectures have some significant differences. 5G aims to not only surpass 4G network capabilities, but meet and exceed 4G's goals for general speeds, latency and density.

4G and 5G network architectures have some significant differences. Each generation improves upon the best qualities of its predecessors and thrives in ways previous generations couldn't. In simple words, 5G aims to not only surpass 4G network capabilities, but meet and exceed 4G's goals for general speeds, latency and density. Which means it’ll provide better speeds (Approx. 5-10 times more than 4G), Lower latency/pings (That definitely helps with gaming, streaming, video meeting etc. with low to no lag time) and Network density (Network could hold more traffic lowering down network congestion issues).

The $150 startup cost includes only indoor device. This device is designed to provide reliable internet service within your home.

If you prefer an outdoor device, you can select this option at the time of placing your order. By choosing the outdoor device during your initial order, you will receive a 50% discount on the additional cost, making it only $100 extra. The $150 will be charged online, and once we receive the order, our team will contact you for the additional $75 for the outdoor device. Alternatively, you can call us directly at 512-535-1293 to speak with our sales team and place the order offline.

If you decide to switch from an indoor to an outdoor device after receiving your order, you will be charged the full price of $150 for the outdoor device.

Outdoor devices are designed to provide stronger and more reliable internet connectivity, especially in challenging environments or larger properties where indoor devices might not suffice.

During the checkout process, you will have the option to select the outdoor device. Simply choose this option to receive the 50% discount and pay an additional $100.

If you wish to switch to an outdoor device after receiving your indoor device, please contact our support team at support@speednetlte.net or call 512-410-0373 to arrange the purchase and installation.