Initially, we had Viasat (satellite) services. We were not able to stream and game at all. Even a ten-minute video would take forever to watch. Whenever I tried to stream all I got was buffering and buffering. The internet connection was not reliable at all. The speeds were very terrible and so was their customer support.
Every time we got issues it was very difficult to get hold of somebody. We kept facing these issues frequently.
I was looking to switch providers for better internet service but it was really hard to get a good internet service provider in our rural area. Then finally I got to know about Speed Net Broadband through Email and Blogs. I got in touch with their customer support and they were polite and helpful. I was told that I would get the device within 2-3 business days and I was fine with that. But after some time one of their representatives called and informed us that the device would be delivered the same day only in the evening. I got very excited and could not wait to have fast internet service at my home. As soon as I received the device one of their tech guys called me and helped me in getting started. It was very easy to set up and within a few minutes, I had the internet up and running.
Now it's been a year and I could not have asked for a better internet service provider. Most of the time it works well. Whenever I have any issues whether it is related to billing, technical support, or any outage their customer support team is always there to help us. They manage the situation very efficiently and provide the best solution within minutes. Undoubtedly, they are the best internet provider in our area.
Frequently Asked Questions (FAQs)
Q1. Is Speednet broadband Wireless?
Yes, it is a wireless service for indoor type. But, if you are in a very rural or remote area or have a metal roof or metal house structure, you might have to get an outdoor setup done. Which will need a cable from the antenna to the router inside your house.
Q2. Are these really Month-to-Month plans?
Yes, we also offer our service on a month-to-month program where you don’t have a minimum term commitment.
If you ever decide to cancel your services we only require you to provide us a 30-day notice and send us our device back to our corporate office.
Q3. I am happy with 4G services, why should I switch to 5G services?
4G and 5G network architectures have some significant differences. Each generation improves upon the best qualities of its predecessors and thrives in ways previous generations couldn't.
In simple words, 5G aims to not only surpass 4G network capabilities, but meet and exceed 4G's goals for general speeds, latency and density. Which means it’ll provide better speeds (Approx. 5-10 times more than 4G), Lower latency/pings (That definitely helps with gaming, streaming, video meeting etc. with low to no lag time), and Network density (Network could hold more traffic lowering down network congestion issues).
Q4. What is the difference between our 4G and 5G services?
Ans. 4G and 5G network architectures have some significant differences. 5G aims to not only surpass 4G network capabilities but also meet and exceed 4G's goals for general speeds, latency, and density.