Terms & Conditions
1. Consent to Data Collection & Communication
By clicking the "Check Now" or any form submission button, you are authorizing Speed Net Broadband to collect, store, and process your personal information, including your name, email, phone number, and address. This data is used to contact you regarding our internet services, customer support, billing, and promotional offers. All personal information will be handled in accordance with our Privacy Policy and applicable federal regulations, including the TCPA (Telephone Consumer Protection Act).
2. Email Communication Consent
By submitting your email address, you consent to receive emails from Speed Net Broadband, which may include:
● Exclusive Offers: Discounts and limited-time internet plans
● Important Updates: Plan or policy changes, feature improvements
● News & Tips: Educational blogs and internet usage tips
You may unsubscribe at any time by clicking the "unsubscribe" link in any email or contacting our support team, and your consent is not a condition of purchase.
3. Phone Contact Consent
A. By providing your phone number and explicitly opting in, you authorize Speed Net Broadband to contact you via voice or SMS regarding:
● Account updates
● Service appointments
● Customer support
● Promotions
Message and data rates may apply. You may opt out at any time by replying STOP.
4. SMS Terms & Conditions
A. SMS Consent Communication
If you opt in, you may receive SMS messages regarding:
● Appointment reminders
● Billing inquiries
● Account status updates
● Promotional offers
B. Message Frequency
Message frequency may vary based on account activity or communication needs. Typically, customers may receive 1–4 SMS messages per week.
C. Fees and Charges
Standard message and data rates may apply. Please check with your mobile carrier.
D. Opt-In Methods
You may opt in to receive SMS from Speed Net Broadband by:
● Checking the consent box on online forms
● Providing verbal consent via phone
● Signing up in person or during a phone consultation
● “Your consent to receive SMS messages is not a condition of purchasing any services.”
E. Opt-Out Methods
To stop receiving SMS messages:
● To opt out, reply “STOP” to any Speed Net Broadband message.
● You will receive a final confirmation message. No further messages will be sent unless you re-enroll.
F. Help or Support
● You can reply with “HELP” to any Speed Net Broadband SMS, or contact customer support via phone or email for assistance.
G. Standard Disclosure
● Message and data rates may apply
● Message frequency varies by user
● To opt out, reply “STOP”
● For help, reply “HELP”
● See our Privacy Policy for more details
5. Privacy Assurance
Your privacy is important to us. Speed Net Broadband will not share your personal information with third parties for marketing purposes without your explicit consent. For
more details, review our full Privacy Policy.
6. Service Limitations
● Service availability is subject to coverage in your area
● Internet speed may vary based on network conditions, equipment, and location
● We do not guarantee uninterrupted service during outages, natural disasters, or maintenance
7. Account Responsibilities
● You are responsible for keeping your account credentials secure
● You agree to provide accurate billing and contact information
● You are responsible for any activity under your account
8. Equipment Policy
● Equipment (modems, routers) may be leased or sold, depending on the plan
● You are responsible for lost, stolen, or damaged leased equipment
● Upon cancellation, leased equipment must be returned within 15 days
9. Cancellation & Termination
● You may cancel service at any time by contacting support
● We may suspend or terminate service for non-payment or policy violation
● If early termination fees apply, these will be disclosed at the time of signing the service agreement.
10. Modifications to Terms
Speed Net Broadband reserves the right to update or modify these terms at any time. We will notify users via email or our website. Continued use of services after
modifications indicates your acceptance.
11. Governing Law
These terms shall be governed by and interpreted in accordance with the laws of the state of [Texas], without regard to conflict of law principles.
12. Contact Us
For questions, complaints, or assistance:
📧 Email: help@speednetlte.net
📞 Phone: (888) 908-8323
📍 Address: [Speed Net Broadband Austin, TX 1 Chisholm Trail Road, Suite 450, Round Rock, TX 78681 USA]
🌐 Website: https://www.speednetlte.com
By using our services or subscribing to communications, you confirm that you have read, understood, and agreed to these Terms & Conditions.